1) a description of the situation
2) complaint about the situation
3) your request
You should write about 100 words. Do not sign your own name at the end of your letter, use" Wang Lin" instead. You don't need to write the address.
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Suppose that you have been a regular of a hotel for many years. But during the last 2days, the air-conditioner didn't work and nobody came to clean your room. Write a letter of com-plaint to the hotel manager. Your letter should include:
1) a description of the situation
2) complaint about the situation
3) your request
You should write about 100 words. Do not sign your own name at the end of your letter, use" Wang Lin" instead. You don't need to write the address.

参考答案: Dear Sir or Madam,
I have been a regular guest of your hotel for many years. Your hotel is well-known for the excellent services among all the guests. During the past 2 days, the air-conditioner didn't work and the waitress didn' t come to clean my room. Everything was in a mess. I called the receptionist to change to another room, but she said there was no vacant room. I am really disappointed with your service this time. I think I will choose another hotel next time.
Thanks for your early reply. Yours sincerely, Wang Lin